Get Answers

Frequently Asked Questions

Answers to common questions about Christian counseling, services, insurance, privacy, and what to expect.

About Services

Christian counseling integrates evidence-based therapeutic practices with faith-based principles and biblical wisdom. It offers a holistic approach to mental wellness that honors your spiritual journey alongside your emotional and psychological well-being.

Tatiana provides counseling services for individuals ages 12 and older. This includes adolescents, young adults, adults, and seniors seeking faith-based mental health support. She serves seniors, children (K–12), transitional aged youth 18–24, women, men, people of color, marginalized populations, people in all stages of addiction recovery, and Christians.

Individual sessions are available for ages 12 and older. Group sessions may have different age ranges depending on the group focus and topic.

Sessions & Scheduling

Individual therapy sessions typically run 45-50 minutes. The initial consultation is usually 15-20 minutes and is free of charge.

Both in-person and telehealth options may be available for group sessions depending on interest and scheduling. Individual sessions are provided through approved third-party platforms. Please reach out to discuss your preference.

Individual sessions are provided through approved third-party companies and contracted platforms. Please email or call to learn more about current availability and scheduling options.

Groups are coming soon based on interest. You can join the waitlist to express your interest in a specific group. Once enough interest is gathered, a group will be scheduled and you will be contacted with details.

Insurance & Payment

Cornerstone may work with Medi-Cal, Medicare, and commercial insurance depending on eligibility, verification, and approved intake processes. Coverage and eligibility are determined on a case-by-case basis.

Reach out via email or phone with your insurance information. We will verify your eligibility and coverage details through secure, HIPAA-compliant channels before beginning services.

No. Please do not include insurance member ID, policy number, active dates, or expiration dates through public website forms. Insurance details should only be submitted through a HIPAA-compliant form, encrypted client portal, or approved third-party system.

Privacy & Safety

No. This website is not intended for emergencies or crisis situations. If you are in immediate danger, experiencing a medical or mental health emergency, or considering harming yourself or others, call 911 or go to the nearest emergency room. You can also call or text the 988 Suicide & Crisis Lifeline at 988.

No. Submitting any form on this website does not establish a therapist-client relationship. Forms are for general interest and inquiry only. A formal intake and consent process is required to begin services.

Please do not include medical history, diagnosis, insurance details, trauma details, or private health information in any general interest form. This protects your privacy and ensures HIPAA compliance.

Yes, all sessions are confidential within the limits of professional ethics and applicable law. Your privacy and trust are paramount. Please review our HIPAA Notice for complete details.

Language & Accessibility

Yes. Tatiana is a bilingual therapist with Spanish as her second language. She is passionate about serving Spanish-speaking individuals and communities in the Greater Sacramento Area.

Cornerstone serves the Greater Sacramento Area in California. Both in-person and telehealth options may be available depending on your preference and scheduling.

Emergency Disclaimer

This website is not intended for emergencies or crisis situations. If you are in immediate danger, experiencing a medical or mental health emergency, or considering harming yourself or others, call 911 or go to the nearest emergency room. You can also call or text the 988 Suicide & Crisis Lifeline at 988.

Still Have Questions?

Reach out directly and we will be happy to help with anything not answered here.

Email Cornerstone